Effective Date: April 30, 2026
At BoHo Soul, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We keep it simple because we believe in being straightforward.
What Information We Collect
- Personal information you give us: name, email address, shipping address, billing address, phone number, and payment details (processed securely by our payment providers — we do not store your full credit card numbers).
- Order and account information: what you buy, order history, and any custom design requests.
- Automatically collected information: IP address, browser type, pages you visit, and cookies or similar technologies to improve your shopping experience.
- Communication data: messages you send us through email or our contact forms.
How We Use Your Information
We use your information to:
- Process and ship your orders
- Send you order confirmations, shipping updates, and occasional marketing emails (you can unsubscribe anytime)
- Improve our website, products, and customer service
- Prevent fraud and comply with legal obligations
How We Share Your Information
We may share your information with:
- Trusted service providers (shipping companies, payment processors, email services, website hosting) who help us run our store — they are contractually required to keep your data secure and use it only for the services we request.
- Law enforcement or government agencies when required by law.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We use reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You can:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information (subject to legal requirements)
- Opt out of marketing emails at any time
To exercise these rights, email us at info@bohosoul.com.
Cookies and Tracking
Our website uses cookies to remember your preferences and analyze site traffic. You can manage cookie preferences through your browser settings.
Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect data from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on our website and update the effective date.
Contact Us
Questions about this Privacy Policy? Email info@bohosoul.com.